1. Introduction
SARL Survision Data ("Survision", "we", "us", "our") is a legally registered company headquartered at Villa Elder N°24, Bureau N°04, Sous-sol, Boumerdes, Algeria. Our official website is https://survision.io.
At Survision, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you use our mobile application, platform, and related services (collectively referred to as the "Platform"). All personal data is processed in accordance with Algerian Law No. 18-07 of 10 June 2018 on the protection of individuals in the processing of personal data.
You may contact our Data Protection Representative at: [email protected]
2. Scope of this Policy
This policy applies to all users of our Platform, including:
- Data Collectors ("Collectors"): Individuals who perform data collection tasks.
- Survey Respondents ("Respondents"): Individuals who provide responses to surveys.
- Client Representatives ("Clients"): Individuals who represent our corporate clients.
- Website Visitors: Individuals who browse our public website.
3. Data We Collect and How We Use It
We only collect data that is necessary, relevant, and adequate for specified purposes.
For Data Collectors:
What we collect:
- Identity Data: Name, date of birth, address, and information from your official identity document (e.g., National ID Card, 'Auto-Entrepreneur' card), including your photograph and ID number.
- Contact Data: Email address and phone number.
- Financial Data: Commercial bank account information.
- Geolocation Data: Your location when you are actively performing a data collection task.
Purpose of Use:
To verify your identity, manage your account, communicate with you, process payments for your services, and validate the location of data collection.
Lawful Basis:
The processing is necessary for the performance of the contract between you and Survision. The specific processing of your identity document is based on your express consent obtained during onboarding.
For Survey Respondents:
What we collect:
- Survey Responses: Your answers to survey questions, which may include demographic information (age, gender), opinions, and preferences.
- Sensitive Data: On rare occasions, a survey may ask for sensitive personal data (e.g., related to health). We will never collect this data without your prior, explicit, and specific express consent for that particular question.
- Consent Records: A record of the date, time, and manner in which you provided consent.
Purpose of Use:
To gather market research insights on behalf of our Clients. Your data is typically aggregated and anonymized in the final reports provided to Clients.
Lawful Basis:
Your express consent, freely given before you begin any survey. You may withdraw your consent at any time.
For Client Representatives:
What we collect:
Name, professional email address, phone number, company name, and billing information.
Purpose of Use:
To manage our business relationship, fulfill our contractual obligations, provide project updates, and process invoices.
Lawful Basis:
The processing is necessary for the performance of the contract between your company and Survision.
4. Lawful Basis for Processing
We process your personal data based on one of the following legal grounds as defined in Law 18-07:
- Consent: Where you have given us your free, specific, informed, and unambiguous express consent.
- Contract: Where processing is necessary for the performance of a contract to which you are a party.
- Legitimate Interest: Where processing is necessary for our legitimate interests (such as ensuring the security of our platform), provided these interests are not overridden by your rights and freedoms.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with the following parties only when necessary:
- Clients: We share anonymized and aggregated research findings. Pseudonymized raw data may be shared only with your express consent for that purpose.
- Service Providers: We use third-party service providers for functions such as payment processing, and secure cloud hosting. These providers are contractually bound to protect your data and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information if required to do so by law or in response to a valid legal request from Algerian authorities.
6. International Data Transfers
Our clients may be located outside of Algeria. We will only transfer your personal data to a foreign country if:
- The Algerian National Authority for the Protection of Personal Data (ANPDP) has determined that the country provides a sufficient level of data protection; AND
- You, the data subject, have given your express consent for the transfer to that specific country, after being informed of the potential risks.
We implement strong contractual and technical safeguards for all international transfers.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include data encryption, access control protocols, and regular security assessments.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Collector Data: Retained for the duration of your contract with us, and for a period of 5 years thereafter to comply with legal obligations. Financial transaction data is kept for 10 years.
- Respondent Data: Raw survey data is pseudonymized and stored securely. It is permanently deleted or fully anonymized within 90 days following the completion and closure of the relevant market research project.
- Client Data: Retained for the duration of the business relationship and for 5 years thereafter.
9. Your Rights under Algerian Law
You have the following rights regarding your personal data:
- Right of Access: To request a copy of the personal data we hold about you.
- Right of Rectification: To request that we correct any inaccurate or incomplete data.
- Right of Deletion: To request the deletion of your data, under certain conditions.
- Right to Object: To object to the processing of your data on legitimate grounds.
- Right to Withdraw Consent: To withdraw your consent at any time, where consent is the legal basis for processing.
To exercise any of these rights, please contact our Data Protection Representative at [email protected]. We will respond to your request in accordance with the timeframes stipulated by law.
10. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience. You can control the use of cookies at the individual browser level.
11. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Last updated: June 22, 2025